27 Surprising Things You Don't Know About the Elf on the Shelf, Straight From the Creator

Kids write a ton of letters to Santa daily not just in the mail, but through email and social media (especially Facebook!). If you are hoping for him to respond, be sure to include a question or two for him in the note. The elves work to make sure that Santa reads each note, no matter the form that is sent, and will have him respond any time a question is asked.