Skip Nav
Chocolate Thumbprint Cookie Recipe
Indulge in These Salty-Sweet Chocolate Ganache Thumbprint Cookies
Lemony Arugula Spaghetti Cacio e Pepe Recipe
Chrissy Teigen
Chrissy Teigen Says Cacio e Pepe Conquers All, and Her Recipe Proves It
Christmas Ham Recipe
Honey-Bourbon-Glazed Holiday Ham, Because Bourbon
Food News
Starbucks's Forever-Sold-Out Walt Disney World Mugs Are Finally Available Online
Gifts For Men
22 Big-Ticket Kitchen Items That Are Actually Worth the Expense

Dunkin' Donuts Company Secrets

7 Things You Never Knew About Dunkin' Donuts, Straight From an Employee

A former Dunkin' Donuts employee recently took to Reddit to share everything he learned during the seven months he worked at the beloved coffeehouse chain. In the tame yet enlightening Ask Me Anything, he divulged some details on how the coffee is made and why the doughnuts sometimes disappoint. Read on for the employee's most interesting revelations, and then check out even more Dunkin' Donuts fun facts.

The doughnuts aren't too popular.

As it turns out, customers don't care for the doughnuts as much. The employee said, "I'll let you in on a little secret; Most people don't come for the donuts. They come for the coffee, which is surprisingly popular." He added that hot food, like the breakfast sandwiches, is surprisingly popular among customers.

Why? Well, the doughnuts aren't that fresh.

The doughnuts don't stand a chance against Krispy Kreme, the employee said. "Have you ever tried Donut King or Krispy Kreme? Those places have steaming, fresh, high-quality donuts. They're amazing. The Dunkin' Donuts variety are significantly less appealing," he explained. Adding, "Hell, the ones in my store came shipped frozen only to be baked later. That's not quality."


While you sleep, doughnuts are being made.

When are doughnuts made? From 10 p.m. to 4 a.m., presumably so that they're ready for the morning crowd.

The best-tasting doughnut is . . .

According to the employee, apple fritters taste the best when fresh. He clarified, "Those might technically be classified more as pastries than donuts, but they're baked in the same manner as the donuts, so I'll count it." Noting, "Biting into the warm gooey apple filling." Yep, we totally get it. Another one of the employee's favorites is a caramel-latte-flavored doughnut. The "Caramel Latte Squares are my favorite, but that's seasonal."

Munchkins don't get a lot of love.

When asked about how often customers buy munchkins, the employee said way less than doughnuts. Munchkins are, however, purchased more often than muffins.

There's a reason for all those new breakfast items.

When a breakfast item doesn't sell, Dunkin' Donuts quickly replaces it with another option. The employee said the frequent changes are due to "experimentation."

When it comes to coffee, consistency is key.

Dunkin' Donuts has various machines and methods to make sure each caffeinated beverage tastes the same every time. Employees must use machines to dispense sugar and cream, respectively, and each button dispenses the same measure amount. He said, "There are five quantity buttons: X, S, M, L, and XL. These represent 1, 2, 3, 4, and 5 respectively. So if a customer says 4 sugars, we hit the L button." When a customer asks for liquid cane sugar, however, an employee must pour it themselves as it does not come from the machine.

Image Source: Flickr user m01229
From Our Partners
Can You Buy the Disney Starbucks "You Are Here" Mugs Online?
Is General Mills Chocolate Toast Crunch Back?
Trader Joe's Peppermint Bark Popcorn
Starbucks Reusable Tumbler Free Coffee For a Month January 2019
Sugar Plum Icee at Target
Barilla Pasta World Championship 2018
Pioneer Woman Electrics Collection at Walmart
Subway Cheesy Garlic Bread
Sam's Club Santa and Winter Unicorn Cakes December 2018
Banana Creme Frosted Flakes
Dunkin' Donuts Replaces Broken Speaker With Baby Monitor
Dunkin' Donuts Coffee Thins
From Our Partners
Latest Recipes, Menus, Food & Wine
All the Latest From Ryan Reynolds