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Best Buy Secrets

5 Secrets About Best Buy, According to an Employee

Curious about whether you should actually get the warranty at Best Buy? Find out the answer from one Best Buy employee's Reddit AMA. The employee, who works for Best Buy in Canada as a "connected solutions specialist," answered questions about the break room, bargaining, and whether or not to get a warranty on a tech device. See the employee's answers ahead.

People steal all sorts of devices

According to the employee, they can't do anything to stop people from stealing. So he's seen people "walk out with laptops."

The break room has video games.

Forget eating lunch during your break — relax by playing a game instead! The break room in this employee's store, also called a "Hub," has a Wii U in it.


The discount isn't that great.

Unlike other retail chains, Best Buy's discount on laptops and gaming systems isn't great — so don't ask for it. But, if you need cables or other accessories, the discount works in their favor.

The people at the return area don't ignore you on purpose.

If you happen to see a person at the return desk area, they aren't always equipped to help you. According to the employee, sometimes it's employees working with other stores to get a product shipped or checking stock of an item.

If you want a deal on a warranty, just ask.

On a basic level, the employee recommends always getting the warranty. The employee also mentioned that if you want a deal on a warranty, ask for one. "Sometimes we can do half off two-year or three-year [warranty]!" they wrote.

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