Meet the Twisted Characters of American Horror Story: Hotel

Bates revealed at the Summer TCA that Iris runs the hotel and has relationships with characters played by Wes Bentley, Denis O'Hare, but the feeling of hatred Iris gets from Paulson's character Sally is mutual. Iris "can’t stand" Sally. She also happens to be the mother of Matt Bomer's character Donovan. "Iris is overprotective with a capital O, especially now since her son is ill," Bates told EW. "She wants to be there every day to make sure he’s all right, and she’s very controlling that way.