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Kimberly Grandinette was out grocery shopping with her 3-year-old son when they met Kristen C., their cashier, at the end of their trip. Grandinette started talking to Kristen about her infant son spending some time in the hospital and how the changes around the house and in their routine were affecting and upsetting her older son. The little boy then asked Kristen if he could help her ring up the groceries. Grandinette posted a photo to Meijer's Facebook page of the two scanning items together. The mother said the act made her "son's day . . . a bit brighter."