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Krupa was quick to point out that Linda could've handled the situation much better. "She could have asked us to walk the baby around, tactfully shared that it was starting to disturb passengers, or really ANYTHING with a smile that acknowledged that we weren't out to make everyone (including us) suffer," she wrote. "Her response to that was to tell me that it didn't matter because it was just unacceptable for the baby to cry and as the parent, I need to control him."