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I worked with Antonella, who is so kind and very funny (it's no wonder she's featured on "Say Yes to the Dress" so often). You are allowed to request a bridal consultant upon arrival if you're familiar with the Kleinfeld crew, but if you do not request, you'll be paired up randomly.
Antonella scored an interview for a consultant position and has been working at Kleinfeld for 14 years. But she also has a history in styling. It helps to get your start in the fashion industry, whether it's in styling or merchandising. Each consultant takes an intern under their wing for the day, who learns how to help style, fit the dresses to the bride's body with clips, and search for dresses quickly when a consultant requests one. These people know the Kleinfeld offerings intimately, and they're well-versed in the store's current inventory.