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It's by nickel and diming that we were able to afford to buy a home in the first place, so I wasn't about to trust handshakes and verbal agreements when it came to who was paying for what. During our closing appointment, the developer's attorney asked for a check for the overage cost of the fridge, since we'd gone for a more expensive option. Instead, I just handed him a copy of the email that stated we didn't have to pay any extra.