US-Based Airlines Ranked From Worst to Best

The ambience on Virgin America's planes is unlike any other domestic airline. The planes have very thematic-colored lighting that matches everything else Virgin has going on. My flights have always been smooth and on time, though my experience with customer service has left a little to be desired. While friendly, the customer-service agents were slow to help me. Also, Virgin is one of the only airlines that doesn't extend military perks to family members.

Say your goodbyes to Virgin America. By 2019, Alaska Airlines and Virgin America will officially operate under one brand and name.