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You're expected to show up 15 minutes before your appointment time to check in. Each bride is allotted 90 minutes and is permitted to try on just four dresses that speak to their sense of style, as described to the bridal consultant upon arrival. Once you make an appointment, you'll receive a confirmation email where you're reminded to save photos you love ahead of time, that way you can show your consultant where your head is at.
Unfortunately, shoppers are not able to hand-select dresses from the racks. Should you eye something you like, you must tell your bridal consultant, who can then retrieve it for you. The bride doesn't physically shop during the 90 minutes — their lineup is curated by the consultant and presented to them in the fitting room. After trying on each dress, the bride can step out of the fitting room to reveal the gown to their guests.