8 Times Apple Messed Up Really Badly

At this year's iPhone launch, Tim Cook announced that all 500 million users were getting U2's new album for free — even though they didn't ask for it. The backlash was real. People were very upset that the album was being stored on their iCloud accounts and that there was no easy way to get rid of it.

Apple eventually caved and launched an official one-click-to-delete website to remove U2 from users' accounts forever.